Terms of Service

Terms of use for services provided by advent.christmas

This agreement concerns the Customer's subscription to advent.christmas, which the Customer can use for communication with the Customer's contacts (the Recipient). The service may also include statistics on the Recipient's response to communication and the ability to publish on various internet channels.

This agreement is entered into between the Customer and advent.christmas, Websnack, CVR no. 37900753. By using the Service, the Customer accepts this agreement. Violation of the agreement may result in advent.christmas closing the Customer's access to the Service.

1. Customer's Obligations

  • The Customer must be a business entity (with a CVR number), and the business must provide the necessary information to register as a Customer with advent.christmas
  • Customers may not register themselves using "bots" or other automated methods.
  • The person using the Service on behalf of the Customer must be over 18 years old.
  • The Customer is responsible for the security of the Customer's username and password for logging into the Service.
  • The Customer is responsible for ensuring that all content sent via the Service is lawful and decent, and that the Service is only used for lawful purposes.
  • The Customer must comply with advent.christmas's policy against spam.

2. Payment

  • Subscriptions can be canceled at any time, and the cancellation takes effect at the end of the paid period.
  • Upon cancellation or downgrade during a period, the Customer will not be credited for the costs of the remaining time in the Customer's existing period.

3. Liability and Risk Regarding the Service

  • The Service is provided "as is," and the Customer's use of the Service is at the Customer's own risk.
  • advent.christmas cannot be held liable for direct or indirect losses resulting from the use of the Service or the inability to use the Service.
  • advent.christmas's liability for errors in the Service or in cases where the Customer cannot use the Service as provided is limited to a refund of the remaining time of the Customer's subscription.
  • The Customer shall indemnify advent.christmas against any claims for compensation from Recipients or other third parties arising from the Customer's use of the Service.

4. Termination and Downgrading

  • The Customer can downgrade or cancel the account at any time. The change takes effect immediately.
  • advent.christmas can terminate the account with immediate effect.
  • If the Customer breaches this agreement (including but not limited to using the Service for illegal or inappropriate broadcasts and publications), advent.christmas may terminate the subscription with immediate effect.
  • Downgrading the account may result in the loss of content, features, or quota in the Service. advent.christmas assumes no responsibility for the loss of content, features, or capacity due to the downgrade of the Customer's account.
  • Termination will result in the deletion of the Customer's account. All information such as newsletters, statistics, recipient information, etc., will be deleted when the Customer's account is deleted. A deleted account cannot be restored.

5. Relationship to the General Data Protection Regulation (GDPR)

  • advent.christmas and the Customer commit to protecting the rights of Recipients in accordance with the General Data Protection Regulation (GDPR).
  • The Customer is the Data Controller as per section 2 of the GDPR, and it is the Customer's responsibility to ensure a legal basis for processing (consent) from the Recipient. The basis for processing must include communication with the Recipient as well as any statistics and publication.
  • advent.christmas is the Data Processor as per section 2 of the GDPR, and the Data Processing Agreement between the Customer and advent.christmas is established within the Service. If the Customer has entered into a data processing agreement themselves, that agreement applies to the data processing performed by advent.christmas. For data processing, the following applies (among others):
    • advent.christmas may not process data about the Recipient in any way other than as decided by the Customer. Relevant data includes the Recipient's name and email address, as well as other information about the Recipient that the Customer registers on their account in the Service.
    • advent.christmas may not use the Recipient's data, as registered by the Customer on their account in the Service, in any way other than archiving the data on the Customer's account and making the data available to the Customer through the Service.
    • The Customer can decide at any time that advent.christmas should immediately change or delete information about one, several, or all Recipients.
    • The Customer is responsible for following up on inquiries from Recipients. Any inquiries from Recipients received by advent.christmas will be forwarded to the Customer as soon as possible.
    • The Customer's use of the Service may involve the transfer of information about the Recipient without encryption.
  • In case of violations of the provisions of the General Data Protection Regulation or circumstances for which the Supplier is responsible, the following applies: advent.christmas's liability is limited to direct losses, and the total compensation during the contract period is limited to an amount equivalent to the annual paid plan, exclusive of VAT. In addition to the above, the Customer shall indemnify advent.christmas against any claims from third parties and/or sanctions (e.g., breach fines or coercive fines) from public authorities as a result of the Supplier's violation of the General Data Protection Regulation.